Terms of Use
Please read these terms carefully before using our platform.
1 Acceptance of Terms
Welcome to Qiara, an AI-powered educational platform operated by Mukwa Labs Private Limited ("Company," "we," "our," or "us"). These Terms of Use ("Terms") govern your access to and use of our website https://qiara.io and related services (collectively, the "Service").
2 Description of Service
Qiara provides AI-powered educational services including:
AI Tutoring
- Personalized learning experiences
- Interactive AI conversations
- Adaptive learning algorithms
Educational Content
- Curated learning materials
- Interactive lessons and quizzes
- Progress tracking and analytics
Virtual Meetings
- Online study groups
- Virtual classrooms
- Collaborative learning sessions
AI Personas
- Historical figure interactions
- Subject-specific tutors
- Personalized learning companions
3 User Accounts and Registration
Account Creation Requirements
Accurate Information
Provide current and complete information during registration
Account Security
Maintain confidentiality of your account credentials
Unauthorized Access
Notify us immediately of any unauthorized use of your account
Single Account Policy
Do not create multiple accounts or share your account with others
Account Types
Student
Access to learning materials and AI tutors
Tutor
Create content and assist students
School
Institutional access and management
4 Acceptable Use Policy
Permitted Uses
- Use the Service for legitimate educational purposes
- Interact respectfully with AI tutors and other users
- Share appropriate educational content
- Provide constructive feedback to improve our services
Prohibited Uses
- Harassment, abuse, or harmful behavior
- Sharing inappropriate or offensive content
- Attempting to hack or compromise our systems
- Creating fake accounts or impersonating others
- Commercial use without authorization
- Spam or unsolicited communications
- Violating intellectual property rights
- Using bots or automated tools (except as permitted)
5 Subscription and Payment Terms
Subscription Plans
We offer various subscription plans with different features and pricing. All pricing is clearly displayed on our platform and subject to applicable taxes.
Payment Processing
- Payments are processed securely through third-party payment processors
- All fees are non-refundable except as required by law
- Subscriptions automatically renew unless cancelled
- Price changes will be communicated in advance
6 Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy Privacy Policy, which is incorporated into these Terms by reference.
We Collect:
- Account and profile information
- Learning activity and progress data
- Communication and interaction records
- Payment and billing information
We Protect:
- Data encryption and secure storage
- Limited access to personal information
- Regular security audits and updates
- Compliance with data protection laws
7 Disclaimers and Limitations
Service Availability
We strive for continuous service availability but cannot guarantee 100% uptime. Scheduled maintenance may temporarily interrupt service.
Educational Content
Our AI tutors and content are designed to supplement, not replace, traditional education. Always verify important information.
Limitation of Liability
We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
8 Contact Information
Mukwa Labs Private Limited
Need Help?
For questions about these Terms, please contact our legal team.
Include "Legal Inquiry" in your email subject line for priority handling.