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Cookie Policy

Learn how we use cookies and similar technologies to enhance your experience.

Last updated: July 25, 2025

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings.

What Cookies Do

  • Remember your login status
  • Store your preferences
  • Improve website performance
  • Provide personalized content
  • Analyze website usage

Cookie Security

  • Cannot access your files
  • Cannot install malware
  • Limited to specific domains
  • Expire automatically
  • Can be deleted anytime

Types of Cookies We Use

Essential Cookies

Always Active

These cookies are necessary for the website to function properly and cannot be disabled.

laravel_session Maintains user session - Browser session
XSRF-TOKEN Security protection - Browser session
remember_token Remember login status - 30 days

Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting information anonymously.

Google Analytics Website usage analytics - 2 years
Performance Monitor Page load time tracking - 24 hours
Error Tracking Technical issue monitoring - 30 days

Functional Cookies

These cookies enable enhanced functionality and personalization features.

Language Preference Remember selected language - 1 year
Theme Settings Remember dark/light mode - 1 year
Chat Preferences AI persona preferences - 6 months

Advertising Cookies

These cookies are used to deliver relevant advertisements and track campaign effectiveness.

Google Ads Targeted advertising - 90 days
Social Media Pixels Social media advertising - 90 days
Retargeting Show relevant ads on other sites - 30 days

Third-Party Services

We work with trusted third-party services that may place cookies on your device:

Google Services

  • Google Analytics - Website analytics
  • Google Ads - Advertising platform
  • reCAPTCHA - Security verification
  • Google Fonts - Typography
Google Privacy Policy

Security Services

  • CloudFlare - CDN and security
  • AWS CloudFront - Content delivery
  • Fraud detection services
  • DDoS protection

These services help protect our platform and improve performance.

Communication Tools

  • VideoSDK - Video conferencing
  • Email service providers
  • Push notification services
  • Live chat support

Essential for our educational communication features.

Payment Processors

  • PayNow - Payment gateway
  • Stripe - International payments
  • PayPal - Payment processing
  • Fraud prevention tools

Secure payment processing and fraud protection.

Managing Your Cookie Preferences

Your Choice: You have control over how cookies are used on our website.

Browser Settings

Most web browsers allow you to control cookies through their settings:

Chrome

Settings → Privacy → Cookies

Firefox

Options → Privacy → Cookies

Safari

Preferences → Privacy

Edge

Settings → Privacy → Cookies

Opt-Out Links

You can opt out of specific tracking services:

  • Google Analytics Opt-out
  • Facebook Pixel Opt-out
  • Digital Advertising Alliance Opt-out
  • European Interactive Digital Advertising Alliance

Impact of Disabling Cookies

Important: Disabling certain cookies may affect your experience on our platform.

Disabling Essential Cookies

  • Cannot stay logged in
  • Security features may not work
  • Basic functionality affected
  • Forms may not submit properly

Disabling Other Cookies

  • Preferences won't be remembered
  • Less personalized experience
  • Analytics data won't be collected
  • Relevant ads may not be shown

Children's Privacy

Child Protection: We do not knowingly collect information from children under 13 through cookies without parental consent.

If you are a parent or guardian and believe your child has provided us with personal information through cookies, please contact us at support@qiara.io.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time. We will notify you of changes by:

  • Posting the updated policy on this page
  • Updating the "Last updated" date
  • Sending email notifications for significant changes
  • Displaying notices on our website

Contact Us

If you have any questions about this Cookie Policy, please contact us:

Mukwa Labs Private Limited

support@qiara.io

https://qiara.io

Subject line: "Cookie Policy Inquiry"

Related Policies

Privacy Policy

Terms of Use

These policies work together to protect your privacy.

This cookie policy was last updated on July 25, 2025

© 2025 Mukwa Labs Private Limited. All rights reserved.

Qiara
Adaptive AI for Smarter Learning
support@qiara.io
sales@qiara.io

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